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In order to FTP into your website you will need the following information which was included in your Welcome Letter.

  • FTP Login/UserID
  • FTP Password
  • FTP HostName/IP

When you have this information, and a copy of  Fetch installed on your computer, you will be ready to setup a New Connection and FTP into your website.

Make a New Connection

  1. Launch your Fetch program.
  2. Select New Connection from the File menu to create a new Connection.
  3. Enter the appropriate information into the entry boxes as indicated below.
    • HOST:  Enter
    • USER ID: Enter your User ID / FTP Login
    • PASSWORD: Enter your FTP Password
    • DIRECTORY: Leave this entry field blank for now.
    FTP Upload / Download Instructions
  4. Click on the OK button to connect to your website on the server.  When you are connected the New Connection panel will close, and the main Fetch window will pop up.

Bookmark Connection

Once  you have established a connection you should bookmark it. This will save you the time and trouble of entering your log in information each time you want to FTP into your account.
  1. From the Customize menu select New Shortcut.
  2. A window titled Bookmark Editor will pop up. The Name, Host, and User ID entry boxes will contain the information you used for your current connection. 
  3. In the Type field, select File from the pop-up menu..
  4. If you would like Fetch to remember your password type it into Password field. 
  5. Under the same Customize menu, choose Preferences , and make sure the connection you just entered is selected as the default shortcut under the General tab.FTP Upload / Download Instructions

    Your Bookmark has been created.  The next time you run Fetch your shortcut will be opened  automatically.  All you'll have to do is click the OK button to establish your FTP connection.

Binary vs. ASCII  or Auto

There are three radio buttons at the bottom of the Fetch Window.  One labeled Binary , one labeled ASCII and one labeled Auto . 

If you want Fetch to automatically select the correct setting, either Binary or ASCII , when transferring your files, do the following:
  1. Select Auto in the Fetch window.
  2. Select Preferences , then the Upload tab.
  3. Be sure that the following settings apply:
    • TEXT Default non-text format set to RAW DATA
    • Check  "Add .bqx suffix to BinHex files"
    • Check "Add .bin suffix to MacBinary II files"
    • Uncheck  "Add .txtsuffix to text files"         
    • Check "Encode and decode files and folder names" Word Wrap Margin 72
If you elect not to use the Auto setting please note that it is very important to transfer images in Binary mode.  Everything else, HTML documents, cgi scripts etc should be transferred using ASCII mode. If you fail to set this correctly your files may not appear as they should.

Fetch Window 

Your main window will be divided into two parts. On the left will be a large window which will display the files and folders on your domain.  The narrow section on the right will contain your current Status , a File command link and a Transfer command link.

FTP Upload / Download Instructions

Upload Files

  1. Double click on the public directory shown below in the Fetch window to open it.  This is the directory you will upload your web pages, files, images etc into. 
    • Windows NT : place your files in the '/' directory which will be the default login directory.
    • Linux : place your files in the /htdocs/ directory
  2. Highlight the file (s) on your computer that you wish to transfer to your website, and click on the Transfer command link.  Or, you may also drag the file(s) you wish to upload from your hard drive onto the Fetch window and drop them into the appropriate directory.

Download Files

  1. Double click on the folder you wish to download files to on your computer to open it. 
  2. Highlight the file (s) on your website in the Fetch window that you wish to transfer to your computer, and click on the Transfer command link.  Or, you may also drag the file(s) you wish to download from the Fetch window onto your hard drive and drop them into the appropriate directory.

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